Introduction

Welcome to FluffMind.

FluffMind is an app that uses artificial intelligence to help dog and cat owners better understand their pet. The app may analyze images, videos, text and questions you submit, and present general insights on topics such as body language, possible emotional state, breed characteristics, nutrition, food safety and general health-related signs.

Please read this disclosure carefully before using the app.

1. Use of Artificial Intelligence

FluffMind uses AI models from third-party providers, including Google/Gemini and DeepSeek, as well as the cloud and infrastructure services required to operate the app.

When you upload an image, video, question, description or any other content for AI analysis, the information may be sent to external AI providers for processing and to generate a response.

The outputs received from the AI are generated automatically and may be incorrect, partial, inaccurate, misleading, out of date, or unsuitable for your specific pet.

FluffMind's responses should not be treated as absolute truth, professional diagnosis, medical advice, or a substitute for human judgment.

2. Possible Use of Information by AI Providers

When using external AI services, information sent for processing — such as images, videos, text, questions, generated responses, technical data or feedback — may be processed, stored, reviewed or used by the service providers in accordance with their terms and privacy policies.

In particular, information sent to Google/Gemini or DeepSeek services may, depending on the service tier, settings and applicable terms, be used among other things to provide the service, for security, abuse monitoring, service improvement, quality reviews, product development, and in certain cases also to improve or train models.

Therefore, you should not upload to the app any personal, sensitive, confidential, medical, identifying information, or any information you do not want exposed or processed by external AI providers.

3. Not Veterinary Advice and Not an Emergency Service

FluffMind is not a veterinarian, is not a veterinary clinic, is not an emergency service, is not a medical device and is not a diagnostic tool.

The app does not provide medical diagnosis, treatment, prescriptions, drug dosages, binding care instructions or professional veterinary advice.

Any medical or health information that appears in the app is general only, generated by AI, and does not replace examination by a licensed veterinarian.

If your pet appears to be in pain, injured, struggling to breathe, very weak, vomiting repeatedly, convulsing, bleeding, unable to walk, exposed to poison, behaving abnormally or showing any worrying sign — contact a licensed veterinarian or an emergency veterinary service immediately.

Do not delay contacting a veterinarian because of a response you received in the app.

4. User Responsibility

Use of FluffMind is at your sole responsibility.

You are responsible for verifying the responses, exercising judgment, and deciding whether and when to consult a professional.

You understand that the app provides only a general assistive tool, and cannot know the full medical, behavioral, environmental or personal history of your pet.

5. Advertising and Funding the App

FluffMind may display advertisements, including standard ads, native ads, and rewarded ads.

Advertising helps fund the app's operation, keep some services available for free, and cover significant costs such as AI processing, use of external models, servers, infrastructure, security, development, maintenance and ongoing improvement of the app.

In some cases, watching a rewarded ad may allow you to receive additional credits or chat tokens. The reward is granted only after verification, and may not be granted if the ad was not completed, is unavailable, failed technically, was detected as duplicate, or was not approved by the ad system.

Advertisements may be provided by third parties, such as Google AdMob. Ad providers may collect or process technical information, advertising identifiers, device data, usage data and interactions with ads in accordance with their policies.

6. Credits, Tokens and Fair Use

FluffMind may use a credits or tokens system to limit usage, enable fair use, prevent abuse, and manage the costs of AI services.

Credits and tokens are not money, are not convertible to money, are not transferable, and have no independent monetary value.

FluffMind may change the amount of credits, the way credits are obtained, usage limits, or reward terms at any time, subject to applicable law.

Attempts to circumvent the credits system, fake ad views, manipulate balances, or otherwise abuse the system may result in blocked access, reset balances or additional measures.

7. Privacy and Data Retention

In guest mode, FluffMind may use a technical anonymous identifier to manage access, credits, tokens and acceptance of terms.

Certain information may be stored locally on the device, such as a display name, pet details, preferences or local history, depending on the features you use.

Information sent for AI analysis may be sent to external AI providers for processing. It is recommended not to send personal, sensitive or identifying information that is not necessary for using the app.

For full information about the collection, use, sharing, retention and deletion of information, please read FluffMind's Privacy Policy.

8. Accuracy and Availability Limitations

FluffMind may not operate at all times, on every device, in every language, or in every situation.

There may be malfunctions, delays, partial responses, errors in image or video recognition, connectivity issues, translation errors, AI errors, or results that do not match reality.

The service is provided as is, without any warranty of accuracy, availability, fitness for a particular purpose, or any particular result.

9. Updates and Changes

FluffMind may update this disclosure, the terms of use, the privacy policy, features, service providers, AI models, the credits system, advertising or how the app operates.

In the event of a material change, you may be asked to re-accept the terms of use or privacy policy before continuing to use the app.

10. Consent

By using FluffMind you confirm that you have read and understood this disclosure, and that you understand that:

• FluffMind is based on AI;
• responses may be incorrect or partial;
• FluffMind is not a veterinarian and does not replace professional advice;
• information sent to the AI may be transferred to external AI providers;
• AI providers such as Google/Gemini and DeepSeek may process information in accordance with their policies;
• advertising helps fund the app's operation;
• responsibility for decisions regarding your pet remains with you.